KCHT is a charity registered with the Charity Commission for England & Wales. KCHT Futures Ltd is a wholly-owned subsidiary company which provides training to the social care sector.
The Trustees, Executives, Management and Staff of KCHT are committed to the Policy and to the Systems and Procedures set out in this Manual and the associated Quality Procedures. All personnel are aware of the need to continually update standards of service to meet changing needs and demands and to identify and introduce new facilities and services that will benefit service users.
Strict adherence to the procedures by all personnel is mandatory. The KCHT Quality Policy will be communicated to all new employees as a part of the induction training procedure and will be further communicated to all employees by the Chief Executive/Chairman in the form of an Annual Review, Business Plan and Organisational Profile; reaffirming KCHT's commitment to the highest quality of care and support services at all times.
The Director of Finance and Resources is responsible as the Quality Manager for the maintenance and review of the Corporate Quality System. The review will be carried out at intervals of no more than 12 months and records of the review and other internal audits will be retained for two years. Additions and amendments, to update the system and keep abreast of developments in quality policy, will only be made as defined in the appropriate procedure and properly authorised by the Director of Finance and Resources.
An auditor independent of the area being audited, wherever possible, carries out internal audits of the System.
SCOPE OF THE CORPORATE QUALITY SYSTEM
KCHT’s Corporate Divisions provide services to the operating bases from KCHT ‘s Head Office and include the following:
- Finance and Accounts
- Payroll
- Information, Communication Technology
- Human Resources
- Fundraising and Publicity
- Health and Safety Policy
- Property Development
- Property Maintenance
- Reception and Conference Facilities
SCOPE OF THE QUALITY MANAGEMENT SYSTEM
- KCHT Policies, Procedures, Work Instructions and Forms appertaining to each service.
- External documents e.g. Health and Safety, National Care Standards Commission Regulations.
- Policies and Procedures appertaining to KCHT
EXCLUSIONS TO THE SCOPE OF THE CORPORATE QUALITY SYSTEM
- There are no exclusions to the Corporate Quality System under ISO 9001:2000
